Terms and Conditions
The service terms for Mel’s Healing Sanctuary including booking rules, cancellation policies, and medical disclaimers.
Terms and Conditions
Last Updated: February 2026
By booking a session at Mel’s Healing Sanctuary, you agree to the following terms:
1. Bookings and Deposits
- A deposit may be required to secure your booking.
- Your appointment is only confirmed once this deposit has been received.
2. Cancellations and No-Shows
- I require at least 12 hours' notice for any cancellations or changes to your appointment.
- If you cancel with less than 12 hours' notice, or do not show up for your session, I reserve the right to ask for payment in full.
3. Under 18s
Clients under the age of 18 must be accompanied by an adult or have prior written consent from a parent or guardian before a session can take place.
4. Refunds
Any refunds for deposits or completed sessions are given solely at my discretion.
5. Medical Disclaimer
- Not Medical Advice: I am not medically trained. The services I offer (readings and healing) are not a substitute for professional medical advice, diagnosis, or treatment.
- Seek Professional Help: Always consult a doctor for medical concerns. Never ignore professional medical advice because of something shared during a session.
- Personal Responsibility: Any messages or advice given are for guidance only. How you use this information is at your own discretion.
6. Insurance
I hold full Public Liability Insurance. If you would like to know more about my coverage, please contact me directly.
7. Contact
If you have any questions, please email: [email protected]