Skip to content

Terms and Conditions

The service terms for Mel’s Healing Sanctuary including booking rules, cancellation policies, and medical disclaimers.

Terms and Conditions

Last Updated: February 2026

By booking a session at Mel’s Healing Sanctuary, you agree to the following terms:

1. Bookings and Deposits

  • A deposit may be required to secure your booking.
  • Your appointment is only confirmed once this deposit has been received.

2. Cancellations and No-Shows

  • I require at least 12 hours' notice for any cancellations or changes to your appointment.
  • If you cancel with less than 12 hours' notice, or do not show up for your session, I reserve the right to ask for payment in full.

3. Under 18s

Clients under the age of 18 must be accompanied by an adult or have prior written consent from a parent or guardian before a session can take place.

4. Refunds

Any refunds for deposits or completed sessions are given solely at my discretion.

5. Medical Disclaimer

  • Not Medical Advice: I am not medically trained. The services I offer (readings and healing) are not a substitute for professional medical advice, diagnosis, or treatment.
  • Seek Professional Help: Always consult a doctor for medical concerns. Never ignore professional medical advice because of something shared during a session.
  • Personal Responsibility: Any messages or advice given are for guidance only. How you use this information is at your own discretion.

6. Insurance

I hold full Public Liability Insurance. If you would like to know more about my coverage, please contact me directly.

7. Contact

If you have any questions, please email: [email protected]