Privacy Policy

1. Who I Am

Mel’s Healing Sanctuary Website: https://www.melshealingsanctuary.co.uk/

Email: [email protected]

2. Information I Collect

I collect information that you give me directly:

• Contact Form: When you message me, I collect your name, phone number and email address.
• Bookings: Details needed to schedule your healing or reading sessions.

3. How I Use Your Data

• Answer your questions from the contact form.
• Manage your bookings.
• Improve my website using anonymous data.

4. Marketing & Analytics

I use tools to understand my visitors and show relevant ads. These include:

• Google Analytics (GA4): To see how the site is used (this data is anonymous).
• Meta Pixel (Facebook): To measure the success of my ads and show relevant content to people on Facebook or Instagram.

You can turn these off at any time using my Cookie Settings.

5. Sharing Your Data

I never sell your personal data. I only share it with trusted providers who help me run my business (such as my booking system or email provider) or if required by law.

6. Keeping Your Data Safe

I only keep your information for as long as needed to provide my services or to meet legal and tax rules.

7. Your Rights

Under UK law, you have the right to:

• Ask for a copy of the info I hold about you.
• Ask me to correct any mistakes.
• Ask me to delete your data.

8. Contact Me

If you have any questions about your privacy, please email me at: Email: [email protected]